Your privacy is our priority. This document transparently explains how 918iss collects, uses, stores, and protects your personal data as a member of our platform. We are committed to keeping your information safe at all times.
Our Commitment
918iss continuously invests in the latest technology and procedures to ensure every member's personal data remains protected and properly secured at all times.
All data transmitted between your device and the 918iss servers is protected by 256-bit SSL encryption — the same standard used by accredited banking institutions worldwide. No third party can intercept your sensitive information.
Your personal data is stored in certified data centres with strict physical and digital access controls. Our 24/7 monitoring system actively detects and addresses security threats before they can affect your information.
We have nothing to hide about how we use your data. This privacy policy clearly explains every aspect of data management — from the types of information we collect to how it is used and who it may be shared with.
918iss has never and will never sell, rent, or trade members' personal data to advertisers or third-party companies. Your data is used solely for platform operations and to enhance the member experience.
You have full rights over your personal data. Request a copy of your data, correct inaccurate information, or apply for account deletion — our team will process your request within the stipulated timeframe.
918iss's privacy policy adheres to internationally recognised data protection standards. We continuously update our privacy practices in line with the latest legal and technological developments, in the best interests of our members.
918iss collects your personal information for specific, lawful purposes. The types of information we collect are as follows:
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identity Information | Full name, date of birth, MyKad number | KYC verification & account security |
| Contact Information | Email address, phone number | Communication & customer support |
| Financial Information | Bank account number, transaction records | Deposit & withdrawal processing |
| Technical Data | IP address, device type, web browser | Platform security & improvement |
| Activity Data | Game history, betting preferences | Personalize experience & analytics |
We only collect data that is strictly necessary for the stated purposes. We do not collect sensitive information such as biometric data, health records, or your political affiliations.
Your personal data is collected through various channels as you interact with the 918iss platform:
918iss uses your personal data for legitimate and transparent purposes. We do not use your data for any purpose other than those stated below:
918iss does not sell, rent, or trade your personal data to any third party for marketing or advertising purposes. However, in the following limited situations, your information may be shared with trusted parties:
All third parties who receive your data are required to comply with data protection standards equal to or higher than those in this privacy policy. We do not permit any third party to use your data for their own purposes.
Protecting your personal data is a responsibility we take very seriously. 918iss implements comprehensive, multi-layered security measures:
While we take all reasonable steps to protect your data, no system can guarantee 100% absolute security. You also play an important role in keeping your account secure by using a strong password and not sharing your login credentials with anyone.
918iss retains your personal data only for as long as necessary to fulfil the purposes stated in this privacy policy, or as required by law.
When your data is no longer needed, it will be securely deleted or anonymised in accordance with our established data deletion procedures.
As a 918iss member, you have the following rights regarding your personal data. We fully respect and facilitate the exercise of these rights:
You may request a copy of all personal data we hold about you. We will provide this information within 14 business days.
If any of your data is inaccurate or incomplete, you have the right to request an immediate correction. Contact our customer support to update your information.
You may request the deletion of your personal data. This request is subject to any legal retention obligations we are required to comply with.
You may object to the processing of your data for specific purposes such as marketing communications. We will honour your objection promptly.
You have the right to receive your personal data in a machine-readable format for transfer to another platform if needed.
Under certain circumstances, you may request that processing of your data be temporarily restricted while an investigation or verification is in progress.
To exercise any of the above rights, please contact our customer support team via live chat or the platform's official email. We will process your request within the stipulated timeframe and notify you of the action taken.
The 918iss platform uses cookies and similar tracking technologies to enhance the user experience and ensure platform security. Below are the types of cookies we use:
You can manage or delete cookies through your web browser settings at any time. However, disabling essential cookies may affect the functionality and security of the platform.
The 918iss platform is exclusively for users aged 18 and above. We do not knowingly collect or process personal data of individuals under the age of 18.
If we become aware that personal data of a child has been collected without valid parental or guardian consent, we will take immediate steps to delete that information and close the relevant account. If you believe a child has registered on our platform, please contact our support team immediately.
918iss reserves the right to amend and update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or technological developments. Any changes will:
We encourage you to review this page periodically. Your continued use of the 918iss platform after any changes are published means you accept the updated privacy policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact our Privacy Officer through the following channels:
We are committed to responding to all privacy-related inquiries within 72 hours business days. For requests involving data rights such as access or deletion, processing time is up to 14 business days depending on the complexity of the request.
This Privacy Policy document is written in Bahasa Melayu and constitutes the official version that supersedes any translated versions in the event of a discrepancy.